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Visitors FAQs
Q. When will I receive my visitor badge?
Q. What should I do if the details on my badge are incorrect?
Q. What if I have forgotten my badge when I arrive at the show?
Q. As a visitor to Energy Solutions, do I have access to any other co-located shows?
Q. Can I register on-site?
Q. Does my badge enable me to return to the show on another day?
Q. What happens if I don't receive my e-ticket before the show?
Q. How much does it cost to enter the exhibition?
Q. What are the opening times?
Q. Is there parking at the venue?
Q. Can I bring children?
Q. I am a student, am I able to attend the event?
Q. What time do the doors open?
Q. Where can I eat?
Q. Can I smoke at Olympia?
Q. Where can I find information about accommodation and where to go in the evening?
Q. Are there disabled facilities at London Olympia?
Q. Who can attend Energy Solutions?
A. Anyone in the trade. Energy Solutions is a trade only event and NOT open to the public. You will need to bring identification of trade status.
Q. When will I receive my visitor badge?
A. Your badge will be sent via email prior to the event, or will be available for collection onsite.
Q. What should I do if the details on my badge are incorrect?
A. When you arrive onsite, the badge query desk can amend any details and print off a revised version of your badge.
Q. What if I have forgotten my badge when I arrive at the show?
A. Just go to the registration desks located at the entrances and give the staff your name, they will locate your details on the computer and issue you with a new badge.
Q. As a visitor to Energy Solutions, do I have access to any other co-located shows?
A. Yes, you will be able to visit co-located shows M&E - The Building Services Event and Total Workplace Management.
Q. Can I register on-site?
A. Yes, but there is a £30 fee and if you have not pre-registered you will not receive a show preview prior to the event.
Q. Does my badge enable me to return to the show on another day?
A. Yes, once you have received your badge you can return to any of the shows as many times as you wish!
Q. What happens if I don't receive my e-ticket before the show?
A. In the unlikely event that you don't receive your e-ticket don't worry! You will receive an email the week before which will contain your unique reference number. Simply print off this email and bring it with you to the show where we will print you another badge. If you forget to print the email, just give your name at the registration desk and we will manually search for your details in order to print another badge.
Q. How much does it cost to enter the exhibition?
A. Entry into the exhibition is free of charge if you have pre-registered.
If you do not take advantage of the free pre-registion, there will be a £30 admission charge.
Q. Is there parking at the venue?
A. Yes for further information please visit the Earls Court and Olympia website.
Q. I am a student, am I able to attend the event?
A. Students are permitted entry to Energy Solutions via prior arrangement only. Please email Alex Jones alex.jones@ubm.com for further information and guidelines.
Q. What time do the doors open?
A. The halls open for visitors at 10am on Wendesday 10th and 10am on Thursday 11th.
Please refer to the Getting There page for full details of show opening hours and how to get London Olympia.
Q. Where can I eat?
A. Themed cafés serving light snacks and refreshments can be found within the halls alongside numerous bars, restaurants and seating areas offering anything from a quick drink to a more substantial meal.
Q. Where can I find information about accommodation and where to go in the evening?
A. Check out the When and Where page on the website for details of accommodation and where to eat in London.
