Press FAQs

Please find below the responses to our most frequently asked questions. If you have any further questions, please get in touch with our PR team.

How do I register for a press pass?
When will I receive my press pass?
What does my press pass entitle me to?
Can I bring members of the editorial team with me to the show?
Will there be car parking facilities and will it be free-of-charge?
Where will the press office be?
Will there be storage space for my luggage/laptop/equipment?
Will press packs be available in hard copy or electronic format?
Will there be internet access?
Will the press office be manned?
Will lunch be provided?
How do I retrieve official show photos?
Can our publication bring our own photographer to the show?
Will filming be permitted at the event?
What time will the press office close?
Who do I contact for comment about the show/industry?
Who should I contact for general queries?
When will official visitor figures be available?

How do I register for a press pass?

Please register for your complimentary press pass using the 'Press Registration' tab on the show website. Alternatively, you can register on site free-of-charge.

- Back to Top -

When will I receive my press pass?

You will receive your unique registration number (URN) within the fortnight prior to the event. When you arrive on site, you will be required to enter this number into the badge registration terminal which will print your press pass.

- Back to Top -

What does my press pass entitle me to?

Your press pass entitles you to free entry to the show, free access to all the seminar theatres and use of the Press & VIP Lounge. In this exclusive area, you will be able to browse information from exhibitors, access the internet for free and receive complimentary refreshments away from the hustle and bustle of the show floor.

- Back to Top -

Can I bring members of the editorial team with me to the show?

All registered members of the press are welcome to attend the event(s) free-of-charge. If you wish to bring colleagues with you, please ensure they register on the website or on site.

- Back to Top -

Will there be car parking facilities and will it be free-of-charge?

Car parking is available on site. Rates range from £5 to £35, although booking online or via telephone offers cheaper rates, and you can guarantee a parking space by pre-booking online. UBM Live does not take responsibility for car parking services and will not be able to reimburse anyone using the on-site car parking facilities.
N.B. Olympia is located outside the congestion zone.

- Back to Top -

Where will the press office be?

The Press & VIP Lounge will be located in the "Dark Room" which is located on the gallery level.

- Back to Top -

Will there be storage space for my luggage/laptop/equipment?

There will be storage space for anyone wishing to leave any luggage or equipment in the Press & VIP Lounge.

- Back to Top -

Will press packs be available in hard copy or electronic format?

Press packs will be available in both hard copy and electronic format. There will be computers in the Press & VIP Lounge for those wishing to view the electronic press packs as well as wireless internet access for those with their own laptops.

- Back to Top -

Will there be internet access?

There will be wireless internet access in the Press & VIP Lounge as well as terminals that you are invited to use.

- Back to Top -

Will the press office be manned?

The Press & VIP Lounge will be manned at all times by a member of staff.

- Back to Top -

Will lunch be provided?

Lunch will be provided in the Press & VIP Lounge for all registered members of the press. There will also be light refreshments provided throughout the day.

- Back to Top -

How do I retrieve official show photos?

Please contact Martinee Reid (PR & Communications Executive) after the event who will be able to source official show photos for you.

- Back to Top -

Can our publication bring our own photographer to the show?

You are welcome to bring your own photographer to the event(s). Please register your photographer as press either on the website or on site.

- Back to Top -

Will filming be permitted at the event?

Filming is permitted at the event. In order to do so, you will need to fill in a form to request permission. This will be signed off by Earls Court and is not the responsibility of UBM Live.

If you wish to film footage of the show, please contact Martinee Reid who will send you a form to complete, which is to be faxed to both Earls Court (020 7598 2500) and UBM Live (020 7921 8159).

Martinee Reid
0207 921 8067
martinee.reid@ubm.com

- Back to Top -

What time will the press office close?

The press office will be open between 08:30 and 17:30 (TBC) on both days.

- Back to Top -

Who do I contact for comment about the show/industry?

Martinee Reid (PR & Communications Executive) should be your first port of call and will put you in touch with the most appropriate person for comment:

Martinee Reid
0207 921 8067
martinee.reid@ubm.com

- Back to Top -